Troubleshooting and maintenance
This chapter gives solutions to common problems you may encounter. It also
provides guidelines on taking care of your device.
NOTE: if you encounter a problem you can not solve, contact an authorized
service center for assistance.
9.1 Resetting Your System
Occasionally, you may need to reset your device. For example, you should reset
your system when it stops responding; or appears to be "frozen" or " locked up" .
Insert a small rod, such as a straightened paperclip, into the reset button on the
bottom of your device. This is called a "soft reset." The Main Menu should
appear after a soft reset.
If your device still does not respond after a soft reset, you can use the
following steps to perform a "hard reset."
1. Disconnect all cables, including the AC adapter, from your device.
2. Press the ON/OFF button to the OFF position.
3. Wait for l minute and then press the button back to the ON position.
4. Your device turns on.
9.2 Troubleshooting
Power Problems
Power does not turn on when using battery power
The remaining battery power may be too low to run your device. Connect the AC
adapter to your device and to AC power. Then, turn on your device.