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Malfunction Possible Cause / Solution
The machine does not empty and/or
does not spin:
The drain hose is squashed or kinked.
(Red Start/ Pause pilot light flashes)
• Check the drain hose connection.
The drain pump is clogged.
(Red Start/Pause pilot light flashes)
• Clean the drain pump.
The option has been selected.
• Select the Drain or Spin programmes
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
• Check the water inlet hose connection.
The inlet hose is damaged.
• Change it with a new one.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has been
used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
• Check if you have selected the correct
temperature.
Excessive laundry load.
• Introduce into the drum less laundry.
