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EUROPEAN WARRANTY
1. General
This warranty is granted without prejudice and in addition to the
recognized rights for the consumer vis-à-vis the seller provided in the
Royal Legislative Decree of 16 November, approving the restated text
of the General Law for the Protection of Consumers and Users and
other complementary legislation. Therefore, the recognized legal
rights for the consumer are not limited or excluded according to the
relevant Regional, National or European legislation.
This warranty shall be valid in all the European Union Member States
with the limitations that legally correspond in the country in which
they are intended to be implemented in accordance with their
implementing legislation.
Notwithstanding the foregoing, SUNSTECH shall respect the rights and
limitations related to the product warranty that legally correspond in
each of the States listed in the Attachment in accordance with their
implementing legislation for any product provided that it is intended
for the EU market and has been purchased or used by the consumer or
user within the EEA.
2. Legal Warranty
This SUSTECH product has a two (2) year warranty counting from the
date of delivery and/or purchase. During the above timeframe,
SUNSTECH shall be held responsible for any lack of conformity of the
product in relation to the contract in accordance with the provisions of
the Law for the Protection of Consumers and Users, that shall entitle
the consumer to request the repair or replacement of the product,
unless one of these options is objectively impossible or
disproportionate.
Accordingly, the remedy (i.e. the repair or replacement) shall be
deemed to be disproportionate if it imposes unreasonable costs on
the seller. In order to determine this, the following shall be considered:
(i) the value of the product if there were no lack of conformity; (ii) the
relevance of the lack of conformity; and (iii) if the other form of remedy
could be carried out without major inconvenience to the consumer
and user.
To determine whether the costs are unreasonable, the costs incurred
by one form of remedy must be significantly higher than the costs
corresponding to the other form of remedy.
In addition, the consumer may choose between requesting a
reduction in the price or terminating the contract, if he is not entitled
to demand the repair or replacement of the product and whenever
these actions would not be completed within a reasonable
timeframe and would cause more inconvenience to the consumer
and user. However, the termination shall not take place where the lack
of conformity is minor.
Both the repair and the replacement of the product as result of the
