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Trouble shooting guide
Problem Possible cause Corrective Action
No Power Battery power low. . . . . . . . . . . Replace or recharge batteries.
Wrong type of batteries. . . . . . . Use only AA designed for high
drainage electronics.
(see battery selection guide)
Battery + and - not inserted
correctly. . . . . . . . . . . . . . . . . . . . . Check that batteries are inserted
. . . . . . . . . . . . . . . . . . . . . . . . . correctly.
Power save function activated. . Turn camera back on.
Camera damaged . . . . . . . . . . . Contact service center.
Camera gets hot Constant use of camera.. . . . . . This is normal.
Using incorrect battery type.. . . Use only AA designed for high
drainage electronics.
(see battery selection guide)
No PC connection USB cable not connected
to USB port. . . . . . . . . . . . . . . . Inspect connection ports.
Slow PC connection time.. . . . . Give at least 5 minutes for some
. . . . . . . . . . . . . . . . . . . . . . . . . PC’s to establish connection.
Camera driver not installed . . . . Install camera driver CD
(page 39).
No Video Connection Improper connection to TV . . . . Connect video cable to video IN
jack of TV or VCR and change
TV/VCR to video in channel.
Poor Video connection Video cable not fully inserted
into camera or TV . . . . . . . . . . Make sure video cable is
completely inserted into video
jack of camera until it clicks.
Also check that connection to
TV/VCR is correct.
“Memory full” message Memory storage is full. . . . . . . . Delete images or download to
PC. Insert empty CF card.
Pictures out of focus Dirty lens. . . . . . . . . . . . . . . . . . Clean lens with clean cotton
cloth.
Incorrect focus setting. . . . . . . . Check lens for correct
focus (macro or standard).
Fogged housing lens. . . . . . . . . Insert camera in dry, air-condi-
tioned room. Use anti-fog
desiccant inside housing. Do
not let water drops get inside
housing.
Too close to subject.. . . . . . . . . Shooting distance must be 2’+
(macro = 1’ to 2’).
Low water visibility . . . . . . . . . . .Shooting distance not to exceed
1/10 of visibility.
