Symptom Possible cause/Remedy
No picture
• Verify if the supplied cables are connected properly. (The aerial cable to
TV, the other aerial to your recorder, the power cables, ..)
• Verify if you selected the correct source.
• Verify if the child lock has been switched off.
Poor picture
• Verify in the Manual installation menu if you have selected the correct
TV system.
• Verify if your TV or house aerial isn't located too close to loudspeakers,
non-earthed audio equipment or neon lights, etc.
• Mountains or high buildings can cause double pictures or ghost images.
• Sometimes you can improve the picture quality by changing the direction
of the aerial.
• Is the picture or teletext unrecognisable or do you experience bad
teletext reception ? Verify if you have entered the correct frequency, or
fine tune the frequency for that specific channel or adjust the antenna
direction if the problem isn’t solved by finetuning. See Installation,
'Analogue: manual installation', p. 28.
Poor colour
• Select Factory settings in the Installation menu.
• Verify the connections between the optional equipment and the TV.
No sound
• Verify if the volume isn't at minimum.
• Verify if the sound hasn't been muted with the ¬ key.
• Verify the connections between the optional equipment and the TV.
No digital
channels
• Contact your dealer about Digital Video Broadcasting Terrestrial signal
availability in your country.
No subtitles
(UK ONLY)
• Under certain circumstances Digital text or interactive services may have
priority over subtitles. This can result in the subtitles not automatically
reappearing when leaving Digital text or interactive services on a channel
which is broadcasting subtitles. In these cases subtitles can be initialised,
either by toggling the or the key on the remote
control or by changing channel.
The remote
control does not
work
• Verify if the remote control is set correctly for the equipment your are
using.
• Verify if the batteries are not dead. Replace the batteries.
You can still use the keys at the left side of the TV.
12 Troubleshooting
