Problem Cause/solution
I fully charged the batteries, but
–
still flashes,
–
is displayed, or
– the operating time seems to
be shorter.
R Clean the battery ends ( , ) and the charge contacts
with a dry cloth and charge again.
R It is time to replace the batteries (page 10).
Making/answering calls, intercom
Problem Cause/solution
is displayed.
R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 51).
Noise is heard, sound cuts in
and out.
R You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL (JetStream) service, we
recommend that you contact your DSL/ADSL service
provider to have a DSL/ADSL Splitter installed. We do not
recommend the use of generic DSL/ADSL filters. Contact
your DSL/ADSL service provider for details.
The handset or base unit does
not ring.
R The ringer volume for landline is turned off. Adjust the
ringer volume (page 21, 27, 43, 46).
R The ringer volume for mobile line is turned off. Adjust the
ringer volume (page 21, 27, 41, 46).
R The unit which is not selected to ring for mobile calls does
not ring. To change the selection, see page 17.
R Do not disturb mode is turned on. Turn it off (page 48).
I cannot make local calls with
the handset or base unit using
a mobile line.
R You need to add your area code when making mobile
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making mobile calls (page 19).
I cannot make or answer
mobile calls with the handset or
base unit.
R Depending on the mobile phone’s compatibility (page 4),
you may not be able to make or answer mobile calls even
if the mobile phone is connected to the base unit.
R Make sure that the MOBILE indicator lights up and the
mobile phone is connected to the base unit (page 18).
R Only 2 Bluetooth devices can be used with the unit at the
same time (for example, 2 mobile lines, or the headset
and 1 mobile line).
R The mobile phone is being used separately from your
system.
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Useful Information
