16
Replacement parts
Attention:
Please ask your specialist trader for any replacement parts
required. Always use original spare parts only. We guaran-
tee a ten-year availability of spare parts.
In order to process your order as quickly as possible, it is
imperative that you send us the type and fabrication num-
ber given on the stove’s rating plate.
The stove identication plate is situated on the back panel.
We recommend the relevant numbers here before install-
ing the stove to ensure that you always have them to hand:
Type number: 28/__________
Fabrication number: __________________________
What to do if ...?
... the stove doesn’t draw properly?
● Is the chimney or the stovepipe not tight?
● Has the chimney been incorrectly designed?
● Is the external temperature too high?
● Are the doors of other replaces connected to the
chimney open?
... the room doesn’t get hot?
● Is the heating requirement too high?
● Is the waste gas pipe blocked?
● Is the combustion air supply been closed?
● Is the chimney draught too low?
● Is the wood used as fuel not dry?
... the stove gives o too much heat?
● Is the combustion air supply open too wide?
● Is the delivery pressure too high?
... the grate becomes damaged or slags are formed?
● The stove was overloaded.
● The ash pan was not emptied in good time.
... a fault occurs?
● Do not add any more fuel.
● Do not open the combustion chamber door.
● Allow the re in the chimney to burn itself out in a con-
trolled fashion.
... the chimney catches re?
● Minimize the air supply to the stove and call the re
department.
● Inform the chimney sweep.
● Have a professional determine the cause?
