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Troubleshooting LitePort
• If images load slowly: Make sure you are using a newer USB 2.0-
compatible (high speed) USB flash drive. Larger image file sizes may
also slow down the player; to reduce file size, use an image editing pro
-
gram on your computer to resize images smaller; for the best balance
between image quality and speed, resize images to be 1024 pixels wide.
• If no images are found, or some images are not shown, or you only see
folder thumbnails but no images: Make sure that images are JPEG file
type (file extensions .JPEG and .JPG); other file types are not supported
and will be ignored.
• If you see a blank screen, or a logo, or the wrong input source (com-
puter, video, etc.) instead of your images: Keep pressing the Source
button on the keypad or remote until the LitePort message is displayed
(if you still don't see any images, make sure the USB flash drive is cor
-
rectly and completely plugged into the projector's LitePort connector).
• If nothing happens when you connect your USB flash drive, and you
cannot select the LitePort input source as described above: Check the
format of your USB storage device. LitePort only supports USB storage
devices formatted as FAT32. Devices formatted as NTFS, and non-stor
-
age devices (such as cameras) are not supported.
• If images saved by PowerPoint are low quality: Make sure to do step 3
when following the steps in the Displaying PowerPoint Slides section
above.
