● Has the programme finished but the door remains
locked? The display reads Error 2. Turn the machine to
OFF to reset the machine and this will allow the door to
open.
● If water remains in the drum refer to 'Water does not
drain away…' above.
Problem with the dispenser…
● Not all the detergent has been flushed away.
1. Check the water supply tap is fully turned on.
2. Check the inlet hose is not kinked.
● The dispenser drawer will not close properly.
1. Check the drawer is aligned properly
2. Check the drawer is not clogged with detergent (see
Cleaning and routine maintenance)
● Steam is coming from the dispenser.
The machine is designed to vent through the drawer, this
is nothing to worry about.
Remember, you may be charged for the service call if incorrect
installation or misuse causes a problem with your machine.
If the following error codes are displayed, switch OFF the
machine and contact GIAS Service: 0, 1, 4, 5, 7, 8 and 9.
Note:
The use of environmentally-friendly, phosphate-free
detergents (check detergent information on pack) can have
the following effects:
● Waste water from rinsing may be cloudier because of the
presence of a white powder (zeolites) held in suspension,
without the rinse performance being adversely affected.
● Presence of white powder on laundry after washing,
which is not absorbed by the fabric and does not alter the
colour of the fabric.
● The presence of foam in the final rinsing water is not
necessarily an indication of poor rinsing. Carrying out
more rinse cycles does not serve any purpose in such
cases.
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