Troubleshooting …
25
Service-Hotline
Dear Customer:
Our products are subjected to stringent quality controls.
If this appliance should nevertheless fail to function properly,
this is a matter of regret for us. Before contacting the au-
thorized Fakir / nilco service center, check to see if you can
eliminate the problem yourself.
Service Hotline (within Germany)
01805 325474
14 cents / minute
from the wire-line network of the Deutsche Telekom.
Before calling, make sure to have the following information:
Appliance / model designation including 7-digit reference num-
ber
e. g. Ref. no. 36 17 003 and date of manufacture 2015-03
(This information can be found on the rating plate of the
appliance.)
or the 7-digit reference number.
WARNING!
Switch off and unplug the appliance before beginning troubleshooting.
This will prevent the appliance from accidentally being switched on.
If you were not able to eliminate a problem yourself,
please contact an authorized Fakir / nilco service center
or a trained technician in your country.
NOTICE!
ATTENTION!
Repairs and maintenance may be carried out only by trained specialists
(e.g. an authorized Fakir / nilco service center).
Only Fakir or nilco original replacement parts may be used for repairs and
maintenance. Unauthorized repairs and maintenance pose a danger for
the user.
en
