ADDITIONAL
INFORMATION
TROUBLESHOOTING GUIDE
These are some problems that beginners with a
food processor sometimes experience, along
with their solutions.
Food is unevenly chopped
Either you are trying to process too much food
at one time, or you are running the machine
continuously instead of pulse/chopping until
pieces of food are no larger than 1/2-inch
(1.25cm) pieces.
Liquid leaks from bottom of work bowl
onto motor base
Remove work bowl from base as soon as you
finish processing. Do not remove metal blade
first. When work bowl and blade are removed
together, blade drops down and forms an
almost perfect seal against bowl.
Liquid leaks out between work bowl and
cover when machine is running
You added too much liquid. Never use more
than 2 cups (480ml) of a very thin liquid. The
thicker the liquid, the more you can use. With
thick mixtures like pancake or cake batter, for
example, you can process as much as 4 cups
(950ml).
Slices are uneven or slanted
Pack feed tube more carefully. Maintain even
pressure on pusher.
Carrots or similar food falls over in
feed tube
Cut food into pieces of equal size, not over
4 inches (10cm) long. Use enough pieces to
fit feed tube snugly. Cut carrots in half and
insert one piece point side down and other
stem-side down.
Sliced or shredded food piles up on one
side or work bowl
This is normal. Remove disc occasionally and
even out processed food. When food gets
close to bottom of disc, empty bowl.
A few pieces of food remain on top of slicing
or shredding disc.
This is normal. Save remaining pieces of food
in plastic bag for later use. Vegetable scraps
can be puréed for soups or used to thicken
sauces or stews. In every case, there would be
more waste if you sliced or shredded the food
by hand.
Cheese spreads out and collects on top of
shredding disc
Cheese was not cold enough, or pressure on
pusher was too great. Always use light pres-
sure when processing cheese.
CLEANING AND STORING
Keep your food processor ready for use on a
kitchen counter. When it’s not being used, leave
it unplugged. Don’t leave it with the cover in
the locked position; this could damage the
on-off mechanism.
Store blades and discs in a safe, convenient
place, as you would sharp knives – out of reach
of children. All parts except motor base are
dishwasher safe and we recommend washing
them in the dishwasher on the top rack only.
Due to intense water heat, washing the work
bowl, work bowl cover or accessories on the
bottom rack, may cause damage over time.
Insert work bowl upside down. Remember
where you place sharp blades and discs, and
unload dishwasher carefully.
To simplify cleaning, rinse work bowl, cover,
pusher and blade or disc immediately after use
so food won’t dry on them.
If you wash blades and discs by hand, do it
carefully. Avoid leaving them in soapy water,
where they may disappear from sight. To clean
metal blade, fill work bowl with soapy water,
hold blade by its center plastic part and move
it up and down on center shaft. Use of a spray
attachment is also effective. If necessary, use
a brush.
Work bowl is made of Lexan
®
polycarbonate
plastic, which is shatter resistant and heat-
resistant, dishwasher and microwave-safe.
Chopping certain foods may scratch or cloud
work bowl. Among them are ice, whole spices,
coffee beans and essential oils like wintergreen.
If you like to prepare your own spice blends,
you may want to keep a second bowl just for
that purpose.
Base housing is made of tough plastic with
high impact resistance. Its smooth surface will
look new for years. Keep a sponge handy as
you work and wipe spills from base. Four rub-
ber feet on underside of base keep it from
moving on most work surfaces when machine
is processing heavy loads. Clean feet from time
to time; if rubber surface is not clean, machine
may move on counter. If feet leave spots on
counter, spray with spot remover and wipe with
damp sponge. If any trace of spot remains,
repeat procedure and wipe area with damp
sponge and nonabrasive cleaning powder.
IMPORTANT: Never store any blade or disc
on motor shaft. No blade or disc should be
placed on shaft except when processor is
in use.
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