Frequently Asked Questions
Abnormal display : General
Why are speed values strange?
If you are not using a sensor that is capable of measuring speed, smart computer uses
your smartphone's GPS for measurement, so depending on reception conditions (for
example, if you are in a tunnel), measurement may be interrupted or smart computer may
indicate values other than actual values.
Why are power values flashing on and off?
When using separate left and right power sensors, power values flash on and off to
indicate that only signals from one sensor are being received.
Check the power sensor.
Why are measurement values flashing on and off?
If using a CATEYE sensor, measurement values start flashing to indicate that there is little
remaining battery power in the relevant sensor.
Replace the battery for the relevant sensor.
Battery replacement : Optional sensors
What does the icon on the screen mean?
Smart computer memory is full.
If you are using smart computer with a smartphone, connect to Cateye Cycling™ and
import data. This will clear the memory and the icon will turn off. If you are using smart
computer by itself, this icon will have no affect on measurement. Continue measurement
as normal.
The screen is frozen. What should I do?
Press the AC button on the back of smart computer.
(Restart operation)
The display is behaving abnormally. How do I fix it?
The display may be abnormal if there is something that emits radio waves (such as
railway tracks or a TV transmitter station) in the vicinity. Move away from the possible
cause, reset smart computer (press MODE for 3 seconds), and start measurement again.
Why is the display blank?
The battery is flat. Replace the battery with a new one.
Battery replacement : Smart computer