83
Troubleshooting
4
Removing Paper Jams
Message Scanner is busy. Please check if the scanning mode is Count
Only Mode or Filmer Mode.
Remedy The scanner may currently be in the Count Only mode or Filmer
Mode. Cancel the Count Only mode or Filmer Mode, and try
scanning again. (See “Before You Start Scanning” P. 20)
Message Scanner is busy. Wait for a while and try again.
Remedy The scanner is currently processing other data, and cannot scan
new documents. Try again later.
Message Verify count error occurred. Try again.
Remedy The number of document pages set in the verify scan (p.xx) does
not match the actual number of scanned pages. When “U01” is
displayed on the counter display, count the number of document
pages again. When “U02” is displayed, make sure that all document
pages have been scanned.
Message Parameter is not valid. Change the parameters again.
Remedy The scan condition setup is inappropriate. Change the setup, and
try scanning again.
Message File access error occurred. Check write protect or disk full.
Remedy 1 The image file that you tried to save is write-protected. This file
cannot be overwritten. Save the file under another name.
Remedy 2 There is not enough free space at the save destination. Either make
more space at the save destination, or change the save destination.
Message File cannot be accessed. In use by other process.
Remedy The image file that you tried to open is in use by another
application, and cannot be opened. Close the file in the other
application.
Message File already exists, do you wish to over-write?
Remedy The file name that you are trying to save the scanned image under
already exists. To overwrite the existing file, click [Yes]. To cancel
overwriting, click [No] and save under a different name.
