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Outgoing calls cannot be made:
●
Check the phone number and try again.
●
Have you activated call barring? If so, please disable all call barring.
●
Check whether the SIM card is registered on the network.
●
Check whether enough credit is on your SIM card.
You do not receive incoming calls:
●
Check whether the SIM card is registered on the network.
●
Check whether the phone is turned on.
●
Check the signal strength
●
Have you activated call barring? If so, please disable all call barring.
Display is black:
●
Check the battery status, charge the battery, or replace it.
●
Check the background image.
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Did the phone get wet?
Blocked PIN:
• Check whether the PIN code was entered correctly. If the PIN code
has been entered incorrectly 3x, the SIM card is locked and you will
need the PUK code: (Please contact your network operator for your
PUK code).