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6.3 GUARANTEE
AUDIOLINE equipment is manufactured and tested in
accordance with the most up to date production methods.
Selected materials and highly developed technology ensure
trouble-free operation and long life. If your unit should
develop a fault within the guarantee period, however,
please contact the shop where you bought your
AUDIOLINE equipment exclusively and have your purchase
receipt available for inspection. The guarantee period is 12
months from the day of purchase under the following
conditions: within the guarantee period, all defects due to
material or manufacturing faults will be repaired free of
charge. The guarantee is invalidated if the equipment has
been tampered with by the purchaser or third parties. Any
damage caused by improper handling or operation, by
incorrect positioning or storage, by improper connection or
installation or by excessive force or other external
influences is not covered by the guarantee. In the case of
complaint, we reserve the right to repair or replace defective
parts or to exchange the equipment. Exchanged parts or
exchanged equipment become our property. Claims for
compensation are excluded insofar as they do not relate to
criminal intent or gross negligence on the part of the
manufacturer. All guarantee claims according to these
conditions must be raised exclusively with your dealer.
Rights under the guarantee can no longer be enforced after
the expiry of 24 months from purchase and delivery of our
products. In the case of unnecessary or unjustified
demands on the customer service department, we will levy
our usual service charges for materials, time, postage and
packing. Any complaints must be reported as soon as a
problem is found. The guarantee is valid within the German
Federal Republic.
