The washer door will not open
1.
Check that the main power switch is on.
2.
Has the power supply been cut off? Check
the house fuses (circuit breakers). The
washer door cannot be opened using the
button with the key symbol if the power
supply has been cut off.
If nothing else works, the washer door
can be opened as follows:
•
This must only be done in an emergency
if the machine's glass door does not
open automatically when the program
has finished.
•
First check that there is no water left in
the machine. If there is any water left
and you are unable to run the Drain
program, empty the machine by detach-
ing the drainage hose. This is described
under the heading "Checking the filter
and drain pump", in chapter 11, "Care
and cleaning".
•
Make sure that the main power switch
is off and that the plug has been re-
moved from the wall socket.
•
Open the hatch to the drain pump from
the bottom left, as shown in the illustra-
tion.
•
Remove the screws holding the red
plastic handle in place.
•
Pull the handle and the door opens.
•
Insert the handle back into its slot and
screw it tight. Close the hatch to the
drain pump.
If the machine's glass door does not open the
next time a washing program finishes, call the
Customer Care Center at the number at the
bottom of this page.
The machine will not start
1.
Is the washer door properly closed? Push
it firmly.
2.
Is there power? Check the house fuses.
Customer Care Center24
1-800-898-1879
www.askousa.com
Troubleshooting
