English
52
Troubleshooting
Before sending the machine to the Customer Services, use the following table to check whether you can rectify the
fault yourself.
Fault Possible cause Solution
No display
No power supply
WARNING:
Before troubleshooting, switch the player o.
Put the mains plug in correctly, if necessary, check the
socket is working with another appliance.
no power supply/ mains
switch switched o
Switch the player on by the mains switch (Fig. 1/2).
No image displayed
on screen
Video cable not correctly
connected
WARNING:
Before troubleshooting, switch the player o.
Check the correct t of the Video cable ï “Connecting
the Video cable“. Make sure that the jacks are tightly
in the sockets.
no DVD/CD inserted Insert a CD/DVD.
DVD/CD not compatible
Use only compatible media (see ï “Technical data“).
DVD/CD incorrectly placed in
CD/DVD-tray
Turn the CD/DVD around.
CD/DVD is dirty Clean the CD/DVD around.
CD/DVD is damaged Use a dierent CD/DVD.
Incorrect settings Check the settings of your DVD-Player.
The child lock system is
activated
Deactivate the child lock. ï “Parental control“
The wrong TV mode has been
selected.
Press the VIDEO (Fig. 3/26) button in stop mode in
order to change to TV mode.
No response when
pressing button
Power supply problem or
static charging of appliance
Switch o the main switch and pull out the mains
plug. Insert the mains plug into the socket and switch
the player on again.
No sound Audio cable not connected
WARNING:
Before troubleshooting, switch the player o.
Video plug for transmission of the Video signal, you
must use and Audio cable in addition to the Video
cable ï “Connecting the Audio cable“.
Amplier switched o If you use an amplier for Audio output: check
whether the amplier is switched on.
Incorrect settings Check the settings of your DVD-Player.
NOTE:
When connecting via HDMI, select the digital output
PCM in the audio menu.
The remote control
does not work
wrong direction The remote control is not pointed towards the DVD-
Player.
too far away Make sure that the remote control is not further than
5 m away from the player.
Batteries empty Replace the batteries in the remote control
ï “Remote control battery installation“.
DVD cannot be
played
DVD has not been nalized Use a nalized DVD.
Unit in USB Mode Press the DVD/USB button in Stop mode (Fig. 3/16) to
switch to CD/DVD mode.
